Privacy Policy
Last updated: 6/1/2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Profile information for professionals (qualifications, experience, services)
- Booking and transaction details
- Ratings and reviews
- Communications with us and other users
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraudulent transactions
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With professionals when you book a service
- With your consent or at your direction
- To comply with legal obligations
- To protect the rights and safety of our users
4. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
5. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@upnet.co.za.